Company Policy

At COGELEC ENERGY we are committed to fostering an environment built on trust, respect, and transparency. Our policies reflect our dedication to ethical business practices, customer satisfaction, and employee well-being. Please take a moment to familiarize yourself with our key policies below.

1. Code of Conduct

We expect all employees, partners, and stakeholders to adhere to the highest standards of professional and ethical behavior. Our Code of Conduct outlines the expectations regarding integrity, responsibility, and mutual respect in all interactions within and outside of the company.

• Treat all colleagues, clients, and partners with respect and dignity.
• Avoid any conflicts of interest or behavior that could compromise our ethical standards.
• Uphold the company’s commitment to diversity, equity, and inclusion.

2.Privacy and Data Protection

COGELEC ENERGY respects the privacy of our customers, partners, and employees. We are committed to ensuring that all personal data is handled in compliance with applicable data protection laws.

• We collect and process personal information only when necessary for legitimate business purposes.
• Sensitive information is protected with appropriate security measures to prevent unauthorized access.
• Individuals have the right to request access to their personal data or ask for corrections.

3. Equal Opportunity Employment

We provide equal employment opportunities to all employees and applicants, regardless of race, color, religion, gender, national origin, age, disability, or any other protected characteristic.

• We are committed to creating an inclusive workplace where everyone has the chance to succeed.
• Discrimination, harassment, or retaliation of any kind will not be tolerated.
• Reasonable accommodations will be made for employees with disabilities to perform their job functions effectively.

4. Health and Safety

The health and safety of our employees and customers are paramount. COGELEC ENERGY complies with all applicable safety regulations and actively promotes a safe working environment.

• All employees are responsible for adhering to safety protocols and reporting any potential hazards.
• We provide regular training to ensure that our workplace remains safe and free from harm.
• Emergency procedures are in place to respond to any safety incidents or natural disasters.

5. Environmental Sustainability

We are dedicated to reducing our environmental footprint and promoting sustainable business practices.

• We aim to minimize waste, reduce energy consumption, and promote recycling wherever possible.
• Our products and services are designed with sustainability in mind, ensuring that we contribute positively to the environment.
• We encourage employees and partners to adopt environmentally friendly practices in their day-to-day work.

6. Customer Satisfaction

Customer satisfaction is at the heart of everything we do. We strive to provide the highest quality products and services and are always open to feedback.

• We aim to resolve customer concerns in a prompt and courteous manner.
• Transparency and honesty are central to our communication with customers.
• We continuously improve our offerings based on customer feedback and evolving market needs.

7. Anti-Bribery and Corruption

COGELEC ENERGY has a zero-tolerance policy towards bribery and corruption. We are committed to conducting all of our business in an honest and ethical manner.

• Employees and business partners must not offer, give, or receive any form of bribe or unethical inducement.
• We maintain strict records of all business transactions to ensure transparency.
• Any suspected violation of this policy should be reported immediately for investigation.

8. Reporting and Accountability

We encourage openness and transparency across all levels of the organization. If any employee or partner observes misconduct, unethical behavior, or any violation of these policies, we encourage prompt reporting.

• Reports can be made anonymously through COGELEC ENERGY’s designated reporting channels.
• Retaliation against anyone who reports misconduct will not be tolerated.
• We will investigate all reported incidents thoroughly and take appropriate corrective action when necessary.

Contact Us

For further inquiries regarding our policies, or if you have any questions or concerns, please contact us at cogelec@cogelecsn.com